Developing Healthcare Leaders & Teams

About Us

Since 1996, WJM Associates, Inc. has been a recognized leader in providing high-impact and practical solutions to organizations seeking to achieve lasting and measurable improvement in the performance of their leaders, teams and high-potential populations.

Having coached over 3,000 leaders at over 400 top organizations around the world, WJM has developed a rational and data-driven approach to executive coaching that brings state-of-the-art leadership development principles into actual practice.

WJM Healthcare

WJM Healthcare represents our specialty practice that provides services designed specifically to address the new leadership challenges arising from today’s unprecedented shifts in the healthcare industry, such the increased demand for coordinated, team-based care across disciplines, a still evolving regulatory framework, employee engagement challenges and many other areas.

Select Customers

  • Partnering with WJM, we developed a pilot leadership development program for about 20 Atlantic Health officers and directors. We tailored it to be sure its objectives and activities would be meaningful to employees and clearly defined how we would measure success…The participating employees are making significant progress toward identifying and achieving leadership development goals that make sense for each individual and that are aligned with our organizational objectives.

    Joseph Trunfio President and CEO of Atlantic Health, in conversation with Modern Healthcare.
  • The Coach and his team were brought in to assist in improving communication and resolve conflict both within and between different disciplines. It would have taken me two-three times as long to identify some of the problems without using their process. I would recommend them to any organization where different groups and roles need to interact and work effectively with each other. They get to the underlying roots of problems. Not the superficial stuff.

    Wendy C. MD, Chairwoman, Obstetrics, Gynecology and Women’s Health, NYC Health + Hospitals / Kings
  • WJM Healthcare offers a highly experienced faculty of executive coaches and talent development experts with a strong, real-world understanding of the healthcare industry. We have received consistent positive feedback from clients who appreciate that WJM Healthcare’s services are delivered from experience, rather than just theory. “My WJM coach was excellent and I would strongly recommend him. He challenged me to think more strategically and called it like it is. His insights into personnel, peers and Board relationships were invaluable. The constructive dialogue that we had aided me in not only being a more strategic thinker, but gave clarity into what my legacy at the organization will be. The whole coaching experience was challenging and rewarding. This went far beyond my expectations.

    Chief Financial Officer Major Medical Center
  • I am a better leader and person because of WJM's coaching.

    Medical Doctor Executive Director & Professor

Services

Organizational Assessment

We can provide an in-depth assessment at every level: organizational, departmental, team and individual, giving participants a chance to communicate their perspective and experience. This helps tailor solutions that address the unique requirements of the organization and therefore have the greatest overall impact.

Executive Coaching

Since 1996, WJM has been providing coaching to top leaders around the world. Our large faculty of highly-experienced healthcare coaches allows for maximum adaptability in complementing the personality, developmental needs, organizational culture, personal background, location and even the language of the executive being coached.

High-Impact Coaching

A concentrated approach to development, delivered “just-in-time” to strengthen under-developed skills or address critical deficiencies in current performance. Designed for critical situations where a high-value Healthcare leader is looking to change a core behavior over a short period of time.

High-Potential Group Development

Focuses on each individual’s strengths and opportunities for development as compared to the organization’s core leadership competencies. Differing from traditional group programs, we assess each leader’s individual growth opportunities and provide focused, one-on-one coaching that concentrates on 2 to 3 major potential-maximizing developmental objectives in a process that fully engages the participant.

Employee Engagement

Employee experience is an essential barometer of healthcare success. We assess current employee experience from the bottom up, and help senior leadership define the organizational experience they want for their employees. We leverage engagement survey data to target teams that need help and coach them toward a better employee experience and improved engagement scores.

Team Transformation

Whether transforming a dysfunctional team or aligning one to work toward a common goal, we create an environment for success. With increased communication and trust, healthcare teams can capitalize on shared values and common purpose. Our work energizes them and gives them the tools to collaborate.

Technology

The WJM Development Tracker™ is a smartphone app that provides real-time reinforcement of desired behavior in the context of individual coaching, team effectiveness and high-potential programs. The app helps rewire neural pathways with regular behavioral reminders, collects feedback from raters and charts progress over time against personal development goals. Over time, the Development Tracker™ quantifies the effectiveness of coaching for the entire organization by providing aggregate measurement of progress against goals for all coaching clients.

WJM OneView™ is an online platform providing clients with real-time visibility into each coaching assignment. OneView is “curated” by WJM’s VP of Coaching Services assuring consistent, rich, timely updates on each engagement. Alerts and links are automatically emailed to coaching stakeholders each time an update is entered for each engagement.

Technology

The WJM Development Tracker™ is a smartphone app that provides real-time reinforcement of desired behavior in the context of individual coaching, team effectiveness and high-potential programs. The app helps rewire neural pathways with regular behavioral reminders, collects feedback from raters and charts progress over time against personal development goals. Over time, the Development Tracker™ quantifies the effectiveness of coaching for the entire organization by providing aggregate measurement of progress against goals for all coaching clients.

WJM OneView™ is an online platform providing clients with real-time visibility into each coaching assignment. OneView is “curated” by WJM’s VP of Coaching Services assuring consistent, rich, timely updates on each engagement. Alerts and links are automatically emailed to coaching stakeholders each time an update is entered for each engagement.

Quality Control

  • WJM offers experienced Account Directors who serve as strategic partners to our clients. Our Account Directors provide excellent quality control and project management support, alleviating the burden of already stretched HR/OD departments at Healthcare companies.
  • WJM’s VP of Coaching Services actively manages all engagements across the client organization to deliver a ‘best in class’ experience. Once an individual engagement begins, we stay in close contact with the coach and client to ensure the process is moving forward appropriately and that all deadlines and expectations are being met. We also report on macro trends and organizational themes arising from all ongoing engagements.

Experience

WJM Healthcare offers a highly experienced faculty of executive coaches and talent development experts with a strong, real-world understanding of the healthcare industry. We have received consistent positive feedback from clients who appreciate that WJM Healthcare’s services are delivered from experience, rather than just theory.

Contact Us

Mr. Steve Salee
Managing Director, Healthcare
WJM Associates, Inc.
(212) 972-7400
ssalee@wjmassoc.com